Effective Date: 07 June, 2023

At Luna Skills Hub, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website (the “Website”) and use our services. We are committed to ensuring that your personal information is handled securely and in accordance with applicable data protection laws.

Information We Collect

a. Personal Information: We may collect personal information, such as your name, email address, contact information, and other information you provide voluntarily when you register an account, complete forms, or communicate with us.

b. Usage Information: We may collect information about how you use our Website and services, including your IP address, browser type, operating system, referring/exit pages, and clickstream data. We may also collect information through cookies and similar technologies, please refer to our Cookies Privacy Policy for more details.

c. Payment Information: If you make purchases or subscribe to our paid services, we may collect payment information, such as your credit card details or other payment method information. However, we do not store your payment card information directly. It is securely processed and handled by our trusted third-party payment service providers.

Use of Information

a. Provide and Improve Services: We use the collected information to provide and improve our services, personalize your experience, and ensure the functionality of our Website.

b. Communication: We may use your personal information to communicate with you, respond to your inquiries, provide customer support, and send you important updates and service-related notifications.

c. Marketing: With your consent, we may send you promotional emails and marketing communications about our services, special offers, or events. You can opt-out of receiving these communications at any time.

d. Analytics and Research: We may use the collected information to analyze trends, track user activity, conduct research, and gather statistical data to improve our services and understand user preferences.

e. Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Sharing of Information

a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, analytics providers, or customer support providers. These service providers are contractually obligated to protect your information and use it solely for the purpose of providing services to us.

b. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website about any change in ownership or use of your personal information.

c. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests from public authorities, such as government agencies or law enforcement agencies.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security of your information.

Your Rights and Choices

a. Access and Update: You may access, update, or correct your personal information by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.

b. Opt-Out: You can opt-out of receiving promotional emails or marketing communications from us by following the unsubscribe instructions provided in those communications. Please note that even if you opt-out, we may still send you important service-related communications.

c. Cookies: You can manage your cookie preferences by adjusting your browser settings (please refer to our Cookies Privacy Policy for more information).

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information promptly.

Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our Website with the effective date. By continuing to use our services after the changes have been made, you accept the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@lunaskillshub.com.ng.

By using our Website and services, you consent to the collection, use, disclosure, and protection of your personal information as described in this Privacy Policy.